Terms of Service

Last updated and effective: October 14, 2026

These terms apply when you use this website or book a repair with Las Vegas Appliance Repair ("we," "us," or "our"). By submitting a service request or allowing our technician to begin work, you agree to them.

1. What We Do

We repair household appliances at homes, condominiums and apartments in the Las Vegas Valley, by appointment. Our focus is residential service. We are an independent repair company, not an authorized service center of any appliance manufacturer, and brand names on this site are used only to identify the products we repair.

2. Booking and Access

A booking is a request until we confirm it by phone or text. Please give us accurate contact details and the information we need to reach the appliance, such as gate codes, building rules, parking and HOA contractor hours. An adult must be present at the start of the visit to show us the appliance and at the end to approve the work and pay. If we cannot get in or the appliance cannot be reached, the diagnostic fee may still apply.

3. Diagnostic Fee

Each visit carries a $85 diagnostic fee for the first appliance. Each additional appliance inspected during the same visit carries a fee of $45. The fee covers the trip, the diagnosis and the written estimate. If you approve the repair on that visit, the diagnostic fee is credited against the repair total. If you decline the repair, only the diagnostic fee is due.

4. Estimates and Approval

After diagnosis we give you a written estimate that lists labor and parts. Work starts only after you approve it. The estimate may change only if the technician finds a further fault that was not visible at diagnosis. In that case we stop, explain it and ask for your approval again before continuing. Prices on this website are guides, not quotes, and the written estimate controls.

5. Parts

We use new or manufacturer-approved replacement parts chosen for your model. If a part has to be ordered, we will tell you the expected arrival before you approve the repair. Special-order parts that you ordered or approved may not be returnable. Parts you supply yourself are installed at your risk and are not covered by our warranty.

6. Warranty

Our work is covered by a 30-day warranty on labor and a 90-day warranty on parts we install, starting on the date of the repair. If the same fault returns within that time because of our workmanship or a defective part, we will return and correct it at no charge. The warranty does not cover:

• A new or unrelated fault that develops after the repair
• Damage from misuse, power surges, flooding, pests or unauthorized repairs
• Appliances that were modified, or that someone else has attempted to repair
• Manufacturer defects that fall under the manufacturer’s own warranty

7. Payment

Payment is due when the work is finished. We accept cash and major credit cards. The online booking form does not take payment. If an invoice is unpaid, we may refuse further service and may pursue collection, including reasonable collection costs where the law allows.

8. Cancelling and Rescheduling

Please give at least two hours’ notice if you need to cancel or move an appointment. Repeated late cancellations or missed visits may lead us to require the diagnostic fee in advance for future bookings.

9. Safety and Right to Decline

Appliances use electricity, gas, water and heat, and the Las Vegas summer adds its own hazards. Our technician may decline or stop work if a gas leak, exposed wiring, water damage, unsafe working conditions, abusive behavior or an unrestrained animal makes it unsafe to continue. We may also decline appliances that cannot be repaired economically, and we will tell you why. If you smell gas, leave the home and call the gas utility from outside before calling us.

10. Limits on Our Liability

To the extent Nevada law allows, our liability for any claim arising from a repair is limited to the amount you paid us for that repair. We are not responsible for spoiled food, lost data, or indirect or consequential losses, or for damage that existed before our visit or has nothing to do with our work. Nothing in these terms limits any right that Nevada law gives you that cannot be waived.

11. Website Use

You agree not to misuse this website, including submitting false requests, attempting to interfere with its security, or collecting its content by automated means for commercial use. We try to keep the information here accurate, but we do not guarantee that every page is complete or current.

12. Governing Law and Disputes

These terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules. If a problem comes up, please contact us first at (702) 760-6330 so we can try to fix it. A dispute we cannot settle will be heard in the state or justice courts located in Clark County, Nevada, and you and we consent to those courts. Nevada’s consumer protection laws continue to apply to your transaction.

13. Changes

We may update these terms. The date at the top shows the current version, and the version in force when you booked governs that booking.

14. Contact

Las Vegas Appliance Repair
Las Vegas Valley, Clark County, NV
(702) 760-6330 |